Welcome to Alpha Auto Transport LLC (“Alpha Auto Transport,” “we,” “our,” or “us”).
Your privacy matters to us, and we are committed to protecting the information you share while using our website and transportation services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, or communicate with us by phone, email, or text message.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect information when you request a quote, contact us, schedule a shipment, or interact with our website.

Personal Information

The information we collect may include:

• Full name
• Email address
• Phone number
• Pickup and delivery locations
• Vehicle information including make, model, and year
• Billing or payment details
• Any additional information you voluntarily provide

Technical & Website Information

We may automatically collect technical information such as:

• IP address
• Browser type
• Device information
• Website activity and page visits
• Date and time of access
• Cookies and analytics data

This information helps us improve website performance and customer experience.

How We Use Your Information

We use your information to:

• Provide vehicle transport quotes and services
• Process and manage shipments
• Send updates related to your order or inquiry
• Communicate through email, phone, or SMS
• Improve website functionality and service quality
• Prevent fraud or unauthorized activity
• Comply with legal and regulatory requirements
• Send promotional offers when permitted

SMS Communication Policy

By submitting your phone number through our website or forms, you agree to receive text messages related to:

• Shipment updates
• Dispatch notifications
• Quote follow-ups
• Customer support communication

Promotional messages may also be sent if you opt in.

You can unsubscribe from SMS communications at any time by replying:

• STOP to unsubscribe
• HELP for assistance

Standard message and data rates may apply.

Alpha Auto Transport LLC does not sell or share your phone number or SMS consent information with third parties for marketing purposes.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website performance
• Analyze traffic and visitor behavior
• Enhance user experience

You can disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Information Sharing

We do not sell your personal information.

Your information may only be shared when necessary:

• With carriers or dispatch partners to complete your shipment
• With trusted service providers assisting our operations
• To comply with legal obligations or government requests
• To protect our business, customers, or legal rights
• During a merger, acquisition, or business transfer

All third-party partners are expected to maintain confidentiality and data security.

Data Security

We use reasonable security measures to help protect your personal information against unauthorized access, misuse, or disclosure.

While we work to secure your data, no online transmission or storage method is completely secure.

Data Retention

We keep personal information only as long as necessary to:

• Complete requested services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it is securely removed or anonymized.

Testimonials & Reviews

If you submit a review or testimonial, you grant Alpha Auto Transport LLC permission to display and use it for marketing purposes.

To request removal or modification of a testimonial, contact us directly.

Your Rights

You have the right to:

• Request access to your personal information
• Request corrections or deletion of data
• Withdraw communication consent
• Opt out of promotional emails or messages

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to external websites.
We are not responsible for the content, security, or privacy practices of third-party websites.

We encourage users to review the privacy policies of external sites before sharing personal information.

Children’s Privacy

Our services are intended for individuals who are at least 18 years old.

We do not knowingly collect information from children under 18 years of age.

Policy Updates

Alpha Auto Transport LLC reserves the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date.

Continued use of our website or services after updates means you accept the revised policy.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Alpha Auto Transport LLC

📧 Email: info@alphaautotransportllc.com
🌐 Website: Alpha Auto Transport LLC
📞 Phone: (925) 501-2162
🏢 Address: 3274 Vittoria Loop, Dublin, CA 94568